Privacy Policy

Introduction

At Noctua™, Inc., we are committed to protecting your privacy and handling your data with transparency and responsibility. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, engage with our products like NoctuaEdge™, NeuroSafety™, and Twinalytica™, or interact with our team and content.

Information We Collect

We collect the following types of personal and non-personal information:

1. Information You Provide:

  • Name, email address, company, and job title (via contact forms, demos, or downloads)
  • Account details (if using client portals or AI interfaces)
  • Application information (when applying for a job)

2. Automatically Collected Information:

  • IP address, browser type, operating system
  • Pages viewed, referring site, time spent on pages
  • Device data and geographic region

3. Cookies and Tracking Technologies:

  • Analytics cookies (Google Analytics, etc)
  • Functional and performance cookies
  • Behavior tracking (via session analytics or conversion pixels)
  • You can manage cookie preferences via our [Cookie Settings].

How We Use Your Information

  • We use your data to:
  • Provide and improve our AI solutions and services
  • Respond to inquiries or support requests
  • Send product updates, whitepapers, and industry insights (if subscribed)
  • Process job applications or partnership requests
  • Ensure security, compliance, and ethical monitoring
  • Conduct analytics and improve website experience
  • Legal Basis: We process your data based on consent, contractual necessity, legitimate interest, or legal compliance, depending on the context.

How We Share Your Data

  • We do not sell your personal data.We may share it with:
  • We use your data to:
  • Service Providers: For hosting, analytics, CRM, or marketing automation.
  • Partners or Vendors: When collaborating on joint offerings or events (with your consent).
  • Legal Authorities: When required by law or for the protection of rights and safety.
  • Corporate Transactions: In the event of a merger, acquisition, or asset transfer.

Data Storage & Security

  • We implement technical and organizational safeguards to protect your data, including:
  • End-to-end encryption of communications
  • Role-based access control
  • Secure data centers (SOC 2, ISO 27001 compliant providers)
  • Regular audits and ethical AI model validations
  • Data is primarily stored in the United States, with compliance support for GDPR, CCPA, and other regulations in our customer regions.

Your Privacy Rights

  • Depending on your region, you may have the following rights:
  • Access your personal data
  • Correct inaccurate data
  • Delete your data (“Right to be forgotten”)
  • Restrict or object to processing
  • Withdraw consent at any time
  • Export/port your data (in machine-readable format)
  • To exercise any of these rights, please contact us at:
  • privacy@Noctua.ai

Children’s Privacy

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect data from children. If you believe a child has provided us with personal information, contact us and we will take appropriate steps.

International Data Transfers

Noctua operates globally. If you are accessing our services from outside the United States, your data may be transferred, stored, and processed in the U.S. or other jurisdictions that may not provide equivalent data protection.

We comply with applicable legal frameworks such as Standard Contractual Clauses (SCCs) and Data Processing Agreements (DPAs).

Third-Party Services

Our website may link to external websites, tools, or platforms (e.g., social media, event platforms, partner solutions). This policy does not apply to those services. Please review their privacy policies before interacting.

Updates to This Privacy Policy

We may revise this policy from time to time to reflect changes in technology, law, or business practices. If we make material changes, we’ll notify you via this website or other channels.

Contact Us

For any questions or concerns about this policy or your data, please contact us:

Noctua, Inc.
Attn: Privacy Officer
123 Ethics Way, San Francisco, CA 94105